FAQS
Maintenance of shower filters
How do I replace the filter cartridge?
Replacing the filter is easy. Simply remove the old cartridge and insert the new one. Ensure it’s securely in place before use.
What should I do before using the filter for the first time?
Before using the filter, turn on the water for 5-10 minutes to flush out any carbon dust that may have accumulated inside the filter.
When to Replace the Filter Cartridge?
The filter cartridge is built to last up to 10,000 gallons or approximately 6 months of regular use. Depending on the water quality and how frequently the filter is used, it should be replaced every 4-6 months. A decrease in water pressure is a common sign that it's time to replace the filter cartridge.
Can the filter be used with well water?
Yes, the shower filter is excellent for well water as it efficiently removes heavy metals and other impurities.
Maintenance of the showerhead.
How often should I clean my shower head?
It's recommended to clean your shower head every 2-3 months, or more often if you have hard water, to prevent mineral buildup and clogs.
When to Replace the Vitamin Cartridge?
For optimal performance, it’s recommended to replace the Vitamin C+E cartridge in your shower head every 8-10 months to maintain its effectiveness.
How to Replace the Vitamin Cartridge?
To replace the vitamin cartridge, first detach the shower head from the filter. Next, twist the bottom part of the shower head counterclockwise to remove the old cartridge. For better grip, you may want to use rubber gloves. Insert the new cartridge and reassemble the shower head for continued use.
How can I prevent mineral buildup on my shower head?
Regular cleaning and using a shower head with a built-in filter can help minimize mineral buildup. For areas with hard water, consider installing a water softener.
Problem resolution
The filter housing is experiencing a leak at the central seam.
This issue may arise from the large O-rings becoming dislodged within the filter housing. To address this problem, please follow these steps:
1. Detach the filter from the shower head by turning the lower section of the shower filter counterclockwise until it separates from the upper section.
2. Inspect the rubber O-rings to ensure they are properly positioned. If any O-ring is damaged or misshapen, it can be replaced with a spare from the product packaging.
3. Reassemble the two halves of the filter, ensuring that the filter cartridge is oriented with the mesh facing the direction of water flow.
The ball joint on the shower head is not rotating?
The mobility of the ball joint can be adjusted by the nut situated on the joint.
Consider using a wrench or rubber gloves to gain a better grip while loosening the nut. Loosen it enough to allow the ball to rotate, but be cautious not to loosen it excessively to prevent any water leakage.
The water pressure has diminished.
Ensure that the filter cartridge does not need replacement. It is advisable to change the cartridge every 4 to 6 months.
There are two primary factors that may contribute to this issue:
Firstly, the filter cartridge may become obstructed by sediment accumulated in the plumbing over time. To clear the blockage, detach the shower head from the filter housing, unscrew the filter body, and remove the filter cartridge.
Position the cartridge with the holes facing upwards under the faucet and flush it for approximately 3 to 5 minutes. Subsequently, reinstall it into the filter housing with the mesh oriented towards the water flow.
Secondly, a flow restrictor may be installed in the ball joint section of the shower head. Sediment can obstruct the openings in the flow restrictor. Rinse any trapped particles under the faucet and also inspect the mesh gasket located atop the flow restrictor.
The shower head exhibits uneven spray distribution.
This issue may arise due to a high concentration of calcium and magnesium minerals present in the water supply.
To address this, one can soak the spray plate in hot water mixed with citric acid for thirty minutes. Afterward, it should be wiped clean with a towel and reattached to the shower head.
As an alternative solution, consider replacing the obstructed spray plate with a spare part included in the product packaging.
The TDS meter indicates no variation.
A TDS meter is capable of detecting harmful impurities, provided they are electrolytes. However, it fails to recognize non-electrolyte impurities, which may pose risks. Consequently, relying solely on a TDS meter does not provide a comprehensive assessment of the purity and safety of tap water for the following reasons:
- Not every electrolyte substance is harmful;
- Some hazardous substances are non-electrolytes, thus eluding detection by the TDS meter.
To effectively evaluate the performance of a shower filter, it is advisable to utilize a chlorine colorimeter or chlorine test strips.